MemberSuite incident

Issues Processing Orders

Minor Resolved View vendor source →

MemberSuite experienced a minor incident on June 6, 2025 affecting Console (UI), lasting 21h 6m. The incident has been resolved; the full update timeline is below.

Started
Jun 06, 2025, 03:02 PM UTC
Resolved
Jun 07, 2025, 12:09 PM UTC
Duration
21h 6m
Detected by Pingoru
Jun 06, 2025, 03:02 PM UTC

Affected components

Console (UI)

Update timeline

  1. investigating Jun 06, 2025, 03:02 PM UTC

    We are currently investigating an issue that is preventing console users from processing orders in the console until after a hard refresh of the page is completed.

  2. identified Jun 06, 2025, 04:23 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jun 06, 2025, 08:00 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Jun 07, 2025, 12:09 PM UTC

    This incident has been resolved.