MemberSuite incident

Console Availability Interruption

Minor Resolved View vendor source →

MemberSuite experienced a minor incident on November 4, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 04, 2023, 01:45 AM UTC
Resolved
May 06, 2021, 05:01 AM UTC
Duration
—
Detected by Pingoru
Nov 04, 2023, 01:45 AM UTC

Update timeline

  1. resolved Nov 04, 2023, 01:45 AM UTC

    At approximately 1:00AM ET, the instances controlling the Console system restarted as part of a normal maintenance plan, but failed to join the Load Balancer as part of the normal procedure. This interrupted the Console service.