MemberSuite incident

MRP Portal Outage

Critical Resolved View vendor source →

MemberSuite experienced a critical incident on January 30, 2024 affecting Portal (v5), lasting 3h 8m. The incident has been resolved; the full update timeline is below.

Started
Jan 30, 2024, 11:57 PM UTC
Resolved
Jan 31, 2024, 03:05 AM UTC
Duration
3h 8m
Detected by Pingoru
Jan 30, 2024, 11:57 PM UTC

Affected components

Portal (v5)

Update timeline

  1. investigating Jan 30, 2024, 11:57 PM UTC

    We’re experiencing a service outage with the Mobile Responsive Portal (MRP). Our team is currently working to restore the service. We apologize for any inconvenience. We will send an update when service is fully restored.

  2. resolved Jan 31, 2024, 03:05 AM UTC

    This incident has been resolved.