Membership.io Outage History

Membership.io is up right now

Membership.io had 16 outages in the last 2 years totaling 1529h 1m of downtime — averaging 0.7 incidents per month.

There were 16 Membership.io outages since September 3, 2024 totaling 1529h 1m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.membership.io

Critical March 6, 2026

Service disruption on Searchie portal (app.membership.io)

Detected by Pingoru
Mar 06, 2026, 08:23 AM UTC
Resolved
Mar 06, 2026, 08:26 AM UTC
Duration
3m
Affected: Portal
Timeline · 2 updates
  1. investigating Mar 06, 2026, 08:23 AM UTC

    We are currently experiencing a service disruption. Our team is working to identify the root cause and implement a solution.

  2. resolved Mar 06, 2026, 08:26 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 3, 2026

Service disruption on Searchie Private Hubs

Detected by Pingoru
Feb 03, 2026, 05:36 PM UTC
Resolved
Feb 03, 2026, 06:59 PM UTC
Duration
1h 22m
Affected: Private Hubs
Timeline · 2 updates
  1. investigating Feb 03, 2026, 05:36 PM UTC

    We are currently experiencing a service disruption. Our team is working to identify the root cause and implement a solution.

  2. resolved Feb 03, 2026, 06:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical January 14, 2026

Service disruption on Searchie Public Hubs

Detected by Pingoru
Jan 14, 2026, 10:20 PM UTC
Resolved
Jan 14, 2026, 10:20 PM UTC
Duration
26s
Affected: Public Hubs
Timeline · 2 updates
  1. investigating Jan 14, 2026, 10:20 PM UTC

    We are currently experiencing a service disruption. Our team is working to identify the root cause and implement a solution.

  2. resolved Jan 14, 2026, 10:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 24, 2025

Contacts Page Intermittently Loading for some users

Detected by Pingoru
Oct 24, 2025, 08:17 PM UTC
Resolved
Oct 24, 2025, 09:59 PM UTC
Duration
1h 42m
Affected: Contacts
Timeline · 3 updates
  1. identified Oct 24, 2025, 08:17 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Oct 24, 2025, 09:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 24, 2025, 09:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 20, 2025

Service disruption on Searchie website (www.membership.io)

Detected by Pingoru
Oct 20, 2025, 07:51 AM UTC
Resolved
Oct 20, 2025, 09:19 AM UTC
Duration
1h 28m
Timeline · 2 updates
  1. investigating Oct 20, 2025, 07:51 AM UTC

    We are currently experiencing a service disruption. Our team is working to identify the root cause and implement a solution.

  2. resolved Oct 20, 2025, 09:19 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 1, 2025

Hidden Payments Options Visible

Detected by Pingoru
Aug 01, 2025, 02:39 PM UTC
Resolved
Aug 02, 2025, 02:26 PM UTC
Duration
23h 47m
Timeline · 3 updates
  1. identified Aug 01, 2025, 02:39 PM UTC

    Some users are experiencing an issue with some hidden payment options being visible. We have identified the issue and are working to implement a fix as soon as possible.

  2. identified Aug 01, 2025, 02:39 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Aug 02, 2025, 02:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 30, 2025

Payment Status and Account Access Reporting Error

Detected by Pingoru
Jul 30, 2025, 03:37 PM UTC
Resolved
Jul 31, 2025, 01:50 PM UTC
Duration
22h 12m
Timeline · 5 updates
  1. identified Jul 30, 2025, 03:37 PM UTC

    Please be advised some users may have seen a reporting error in cancelled member accounts reporting as being given "lifetime access" We are working on a resolution and will have services and status reporting correctly as soon as possible.

  2. monitoring Jul 30, 2025, 04:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jul 30, 2025, 05:10 PM UTC

    We have implemented a fix for the issue and are monitoring its progress. The resolution period is longer for those with larger audiences. We appreciate your patience.

  4. monitoring Jul 30, 2025, 10:12 PM UTC

    Fix Implemented Issues resolved we are monitoring the resolution for any other issues.

  5. resolved Jul 31, 2025, 01:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 19, 2025

Hub Switcher Not Functioning Intermittently

Detected by Pingoru
Feb 19, 2025, 09:47 PM UTC
Resolved
Feb 25, 2025, 02:49 PM UTC
Duration
5d 17h
Affected: Hub Switcher
Timeline · 2 updates
  1. identified Feb 19, 2025, 09:47 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Feb 25, 2025, 02:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice December 5, 2024

YouTube Integration Not syncing Intermittently

Detected by Pingoru
Dec 05, 2024, 04:28 PM UTC
Resolved
Jan 15, 2025, 05:54 PM UTC
Duration
41d 1h
Affected: Youtube
Timeline · 4 updates
  1. identified Dec 05, 2024, 04:28 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Dec 05, 2024, 04:28 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Jan 15, 2025, 05:54 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Jan 15, 2025, 05:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 18, 2024

YouTube and Google Drive not connecting in App integrations.

Detected by Pingoru
Nov 18, 2024, 04:59 PM UTC
Resolved
Dec 02, 2024, 07:55 PM UTC
Duration
14d 2h
Affected: Google DriveYoutube
Timeline · 5 updates
  1. identified Nov 18, 2024, 04:59 PM UTC

    Google Drive and YouTube Integrations are currently experiencing a partial outage on some new connection. We have identified the issue and are working with Google to get this resolved as soon as possible. If you have an existing connection to YouTube and/or Google Drive, we recommend that you do not refresh or disconnect these sessions / connections.

  2. identified Nov 18, 2024, 11:10 PM UTC

    We Are working with Google to have this issue Resolved ASAP.

  3. identified Nov 20, 2024, 03:01 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Nov 20, 2024, 03:02 PM UTC

    We are continuing to work on a fix for this issue.

  5. resolved Dec 02, 2024, 07:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 16, 2024

Service disruption on Searchie portal (app.searchie.io)

Detected by Pingoru
Oct 16, 2024, 07:03 PM UTC
Resolved
Oct 16, 2024, 07:21 PM UTC
Duration
17m
Affected: Portal
Timeline · 2 updates
  1. investigating Oct 16, 2024, 07:03 PM UTC

    We are currently experiencing a service disruption. Our team is working to identify the root cause and implement a solution.

  2. resolved Oct 16, 2024, 07:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 16, 2024

Intermittent Issues loading App

Detected by Pingoru
Oct 16, 2024, 06:58 PM UTC
Resolved
Oct 16, 2024, 07:33 PM UTC
Duration
34m
Timeline · 3 updates
  1. investigating Oct 16, 2024, 06:58 PM UTC

    We are currently investigating this issue.

  2. investigating Oct 16, 2024, 06:58 PM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 16, 2024, 07:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 14, 2024

Uploads Service Outage

Detected by Pingoru
Oct 14, 2024, 11:49 PM UTC
Resolved
Oct 15, 2024, 02:26 PM UTC
Duration
14h 36m
Affected: ExtensionFile Uploads
Timeline · 4 updates
  1. identified Oct 14, 2024, 11:49 PM UTC

    Uploading and importing files from Chrome extension are currently down.

  2. identified Oct 15, 2024, 11:55 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Oct 15, 2024, 12:32 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Oct 15, 2024, 02:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 3, 2024

Service disruption on Searchie playlists

Detected by Pingoru
Sep 03, 2024, 10:35 PM UTC
Resolved
Sep 03, 2024, 10:42 PM UTC
Duration
7m
Affected: Playlists
Timeline · 2 updates
  1. investigating Sep 03, 2024, 10:35 PM UTC

    We are currently experiencing a service disruption. Our team is working to identify the root cause and implement a solution.

  2. resolved Sep 03, 2024, 10:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 3, 2024

Service disruption on Searchie widgets

Detected by Pingoru
Sep 03, 2024, 09:51 PM UTC
Resolved
Sep 03, 2024, 10:04 PM UTC
Duration
12m
Affected: Widgets
Timeline · 2 updates
  1. investigating Sep 03, 2024, 09:51 PM UTC

    We are currently experiencing a service disruption. Our team is working to identify the root cause and implement a solution.

  2. resolved Sep 03, 2024, 10:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 3, 2024

Service disruption on Searchie player

Detected by Pingoru
Sep 03, 2024, 08:53 PM UTC
Resolved
Sep 03, 2024, 10:03 PM UTC
Duration
1h 10m
Affected: Player
Timeline · 2 updates
  1. investigating Sep 03, 2024, 08:53 PM UTC

    We are currently experiencing a service disruption. Our team is working to identify the root cause and implement a solution.

  2. resolved Sep 03, 2024, 10:03 PM UTC

    This incident has been resolved.

Read the full incident report →