Memberful Outage History

Memberful had 3 outages in the last 2 years totaling 16h 14m of downtime — averaging 0.1 incidents per month.

There were 3 Memberful outages since June 17, 2024 totaling 16h 14m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.memberful.com

Minor November 18, 2025

Service Degradation

Detected by Pingoru: Nov 18, 2025, 02:27 PM UTC
Resolved: Nov 18, 2025, 07:15 PM UTC
Duration: 4h 48m

Affected: Platform

Timeline · 3 updates

investigating Nov 18, 2025, 02:27 PM UTC

We are currently experiencing an issue with one of our upstream service providers that is affecting certain regions. As a result, some parts of our application may be unavailable for some users. At this time, members in affected regions may be unable to sign in (already-signed-in members are not affected), and the checkout process may not be functioning as expected. Other regions may be unaffected. Our team is actively monitoring the situation and working to mitigate the impact. We will provide updates as more information becomes available. Thank you for your patience.
investigating Nov 18, 2025, 02:41 PM UTC

Service functionality appears to have been restored. Members should now be able to sign in and complete checkout normally. We are continuing to monitor the situation closely to ensure everything remains stable. Further updates will be provided if anything changes. Thank you for your patience.
resolved Nov 18, 2025, 07:15 PM UTC

The issue has been fully resolved, and all services are operating normally. Thank you for your patience.

Read the full incident report →

Minor June 10, 2025

Issue with upstream provider delaying certain actions

Detected by Pingoru: Jun 10, 2025, 05:17 PM UTC
Resolved: Jun 11, 2025, 02:08 AM UTC
Duration: 8h 51m

Affected: Platform

Timeline · 4 updates

identified Jun 10, 2025, 05:17 PM UTC

We're currently experiencing a delay in performing certain recurring tasks due to an issue with our upstream provider. The following components are affected: - Renewal and deactivation of subscriptions - Delivery of scheduled posts - Delivery of retention offers These actions will be performed as soon as the upstream provider has fixed the incident. Members with expired subscriptions will retain their access in the meantime. We'll continue to post updates while we monitor the situation and confirm when our provider has fully resolved the issue.
identified Jun 10, 2025, 08:20 PM UTC

Our upstream provider is still working on resolving the incident. We'll continue to post updates while we monitor the situation and confirm when our provider has fully resolved the issue.
monitoring Jun 10, 2025, 11:12 PM UTC

Our upstream provider is still working on resolving the incident and has partially fixed the problem. The following components are now working normally: • Renewal and deactivation of subscriptions • Delivery of scheduled posts • Delivery of retention offers We're continuing to monitor the situation and will provide updates as we confirm the provider has fully resolved the issue.
resolved Jun 11, 2025, 02:08 AM UTC

While our upstream provider is still working on resolving the incident, Memberful is no longer being affected by it. All systems are operating normally. Thank you for your patience during this incident.

Read the full incident report →

Minor June 17, 2024

Delayed email delivery

Detected by Pingoru: Jun 17, 2024, 07:40 PM UTC
Resolved: Jun 17, 2024, 10:15 PM UTC
Duration: 2h 35m

Affected: Platform

Timeline · 2 updates

monitoring Jun 17, 2024, 07:40 PM UTC

We're monitoring delays affecting email delivery due to an incident with our upstream provider. Delayed messages will still be delivered.
resolved Jun 17, 2024, 10:15 PM UTC

Our upstream provider is recovering and emails are sending.

Read the full incident report →