Membean incident

Login issue

Minor Resolved View vendor source →

Membean experienced a minor incident on February 26, 2026 affecting Homepage, lasting 3h 45m. The incident has been resolved; the full update timeline is below.

Started
Feb 26, 2026, 07:04 PM UTC
Resolved
Feb 26, 2026, 10:50 PM UTC
Duration
3h 45m
Detected by Pingoru
Feb 26, 2026, 07:04 PM UTC

Affected components

Homepage

Update timeline

  1. identified Feb 26, 2026, 07:04 PM UTC

    A problem with user logins was identified at 10:20am PST. We are aware of the issue and have applied a temporary solution. As of 10:40am PST login access was restored. We are working on the permanent solution, which will be completed later today. Users should be able to access the site normally.

  2. monitoring Feb 26, 2026, 07:22 PM UTC

    Systems are operation with a temporary patch, final fix is still pending.

  3. resolved Feb 26, 2026, 10:50 PM UTC

    The underlying issue has been addressed, and the temporary patch has been removed. Logins and student activity should be working properly.