Meltwater API Outage History

Meltwater API is up right now

Meltwater API had 8 outages in the last 2 years totaling 6h 51m of downtime — averaging 0.3 incidents per month.

There were 8 Meltwater API outages since July 3, 2025 totaling 6h 51m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.api.meltwater.com

Critical June 17, 2026

API Degradation

Detected by Pingoru
Jun 17, 2026, 01:00 PM UTC
Resolved
Jun 17, 2026, 07:51 PM UTC
Duration
6h 51m
Affected: API endpointsContent StreamMeltwater API Listening AnalyticsMeltwater API Listening ExportsMeltwater API Listening Search ManagementMeltwater API Account ManagementMeltwater API Owned Social AnalyticsMeltwater API Listening SearchMeltwater API Explore+ AssetsMeltwater API Explore+ SearchMeltwater API Explore+ Analytics
Timeline · 3 updates
  1. investigating Jun 17, 2026, 01:00 PM UTC

    We are currently experiencing an issue where certain components will be unavailable for users via API. Our engineering team is actively investigating the issue. We apologize for the inconvenience and appreciate your patience.

  2. monitoring Jun 17, 2026, 01:38 PM UTC

    Our Engineering team has identified and resolved the root cause affecting this issue. Users should now be able to access all components via API. The team will continue to closely monitor the situation. Thank you for your patience.

  3. resolved Jun 17, 2026, 07:51 PM UTC

    After a period of monitoring the issue is fully resolved. The API continues to function as expected. Thank you for your patience and understanding.

Read the full incident report →

Minor March 9, 2026

Radarly API Degradation

Detected by Pingoru
Mar 09, 2026, 11:35 PM UTC
Resolved
Mar 09, 2026, 11:35 PM UTC
Duration
Timeline · 1 update
  1. resolved Mar 09, 2026, 11:35 PM UTC

    Mar 9, 23:35 UTC Resolved - After a period of monitoring, this issue is now resolved. Radarly API is functioning as expected. Mar 9, 06:48 UTC Monitoring - The Radarly API is currently available for users. We will continue to monitor the application and provide updates accordingly. Thank you for your patience. Mar 9, 05:05 UTC Investigating - We are currently experiencing an issue where the Radarly API is unavailable for users. Our Engineering team is currently investigating this issue. We apologize for any inconvenience caused and we will provide updates accordingly.

Read the full incident report →

Minor January 21, 2026

Meltwater API - Owned Analytics Endpoint

Detected by Pingoru
Jan 21, 2026, 11:01 PM UTC
Resolved
Jan 21, 2026, 11:01 PM UTC
Duration
Timeline · 1 update
  1. resolved Jan 21, 2026, 11:01 PM UTC

    Jan 21, 23:01 UTC Resolved - After a period of monitoring, this issue is now resolved. Meltwater API Owned Analytics Top Posts endpoint is functioning as expected. Jan 21, 01:15 UTC Monitoring - Our engineering team has resolved the issue affecting the Meltwater API Owned Analytics Top Posts endpoint. We'll continue to monitor and provide updates accordingly. Thank you for your patience. Jan 20, 23:46 UTC Investigating - We are currently experiencing an issue with the Meltwater API Owned Analytics Top Posts endpoint. Other endpoints are currently working as expected. Engineering is actively investigating the issue.

Read the full incident report →

Minor November 22, 2025

Maintenance Window for the Meltwater API

Detected by Pingoru
Nov 22, 2025, 09:21 AM UTC
Resolved
Nov 22, 2025, 09:21 AM UTC
Duration
Timeline · 1 update
  1. resolved Nov 22, 2025, 09:21 AM UTC

    Nov 22, 09:21 UTC Completed - Our Engineering team has completed today’s scheduled maintenance. The platform is now operating normally. Nov 22, 09:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 20, 16:17 UTC Scheduled - Our Engineering team will be performing maintenance on the API this Saturday, November 22nd, beginning at 09:00 UTC. This maintenance is expected to last approximately 1 hour. During this maintenance window, customers may experience issues exporting results through the API. Thank you for your patience during this maintenance.

Read the full incident report →

Minor September 17, 2025

Explore API Degradation

Detected by Pingoru
Sep 17, 2025, 12:27 AM UTC
Resolved
Sep 17, 2025, 12:27 AM UTC
Duration
Timeline · 1 update
  1. resolved Sep 17, 2025, 12:27 AM UTC

    Sep 17, 00:27 UTC Resolved - After a period of monitoring, this issue is now resolved. Explore searches are working as expected on the API. Sep 16, 08:00 UTC Monitoring - Our engineering team has fixed this issue. Users will be able to use the API as expected. We will continue to monitor and provide updates accordingly. Thank you for your patience. Sep 16, 07:16 UTC Investigating - We are experiencing an issue where users may not be able to use the API. Engineering is aware of the issue and is currently investigating. We apologize for the inconvenience and thank you for your patience.

Read the full incident report →

Minor July 11, 2025

Explore Degradation

Detected by Pingoru
Jul 11, 2025, 09:17 AM UTC
Resolved
Jul 11, 2025, 09:17 AM UTC
Duration
Timeline · 1 update
  1. resolved Jul 11, 2025, 09:17 AM UTC

    Jul 11, 09:17 UTC Resolved - After a period of monitoring this issue is now resolved. Explore searches are working as expected on API. Thank you for your patience. Jul 10, 10:39 UTC Monitoring - Our Engineering team has identified the issue and Explore searches are currently working as expected on API. We will continue to monitor and provide updates accordingly. Thank you for your patience. Jul 10, 08:25 UTC Investigating - We are currently experiencing issues with running Explore searches on API. Our Engineering team has been notified and are actively working on the issue. We apologize for the inconvenience and will provide updates accordingly.

Read the full incident report →

Minor July 8, 2025

Delay in Editorial Content

Detected by Pingoru
Jul 08, 2025, 02:28 PM UTC
Resolved
Jul 08, 2025, 02:28 PM UTC
Duration
Timeline · 1 update
  1. resolved Jul 08, 2025, 02:28 PM UTC

    Jul 8, 14:28 UTC Resolved - After a period of monitoring, this issue is now resolved. Editorial content continues to flow into the platform as expected. Jul 7, 17:08 UTC Monitoring - Our Engineering team has resolved the issue, and Editorial Content is now updating as expected. We will continue to monitor the situation to ensure stability and will provide further updates if necessary. We apologize for the inconvenience and appreciate your continued patience. Jul 7, 08:50 UTC Investigating - We are currently experiencing a delay with Editorial Content. Users may observe missing or delayed search results for this content. Our Engineering team is aware of the issue and is actively working to identify the cause. We will provide updates accordingly. We apologize for any inconvenience and appreciate your patience.

Read the full incident report →