MeetingOne incident
MeetingOne Service Interruption Notice - Online Account Management Portal and Click&meet
MeetingOne experienced a critical incident on July 5, 2022 affecting Click&Meet5 and Online Account Management (OAM), lasting 3h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 05, 2022, 09:36 PM UTC
Valued MeetingOne Customer, This is a service interruption notification from the MeetingOne. An issue has been identified with the Online Account Management portal. Our operations team is working diligently to address the issue. There is no workaround at this time. MeetingOne audio bridge, integration with Adobe Connect, and Click&Meet are not affected. MeetingOne values your business and is doing everything possible to resolve this issue. Thank you, MeetingOne Support Team [email protected] 888.523.8445
- investigating Jul 05, 2022, 09:56 PM UTC
We are continuing to investigate this issue.
- resolved Jul 06, 2022, 01:33 AM UTC
Valued MeetingOne Customer, Our Operations Support team has resolved the issue and you can now resume the use of the Online Account Management portal and Click&Meet service. Thank you for your patience as we worked to resolve the issue. MeetingOne Support Team [email protected] 888.523.8445