MeetingOne incident

MeetingOne Room Usage Details Currently Delayed

Minor Resolved View vendor source →

MeetingOne experienced a minor incident on July 7, 2022 affecting Online Account Management (OAM), lasting 4d. The incident has been resolved; the full update timeline is below.

Started
Jul 07, 2022, 10:02 PM UTC
Resolved
Jul 11, 2022, 10:47 PM UTC
Duration
4d
Detected by Pingoru
Jul 07, 2022, 10:02 PM UTC

Affected components

Online Account Management (OAM)

Update timeline

  1. identified Jul 07, 2022, 10:02 PM UTC

    Valued MeetingOne Customer, Room Usage details are currently delaying before populating through OAM. Our operations team is working diligently to address the issue. MeetingOne values your business and is doing everything possible to resolve this issue. Thank you, MeetingOne Support Team [email protected] 888.523.8445

  2. resolved Jul 11, 2022, 10:47 PM UTC

    Valued MeetingOne Customer, Our Operations Support team has resolved the issue of delayed call details posting to our Online Account Management system. Thank you for your patience as we worked to resolve the issue. MeetingOne Support Team [email protected] 888.523.8445