MeetingOne incident
MeetingOne Service Interruption Notice - US Click&Meet
MeetingOne experienced a critical incident on September 15, 2022 affecting Click&Meet5, lasting 1d 6h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 15, 2022, 03:46 PM UTC
Valued MeetingOne Customer, This is a service interruption notification from the MeetingOne Support team. Our Operations Support team is working diligently to restore the below service(s) as quickly as possible. Click&Meet We will provide an additional notification when more information is available. MeetingOne values your business and is doing everything possible to resolve this issue. Thank you, MeetingOne Support Team [email protected] 888.523.8445
- investigating Sep 16, 2022, 02:25 PM UTC
We are continuing to investigate the issue. The issue is that Click&Meet may unexpectedly disconnect the call without any action on the host's end. We suggest using keypad commands to manage a call instead of Click&Meet until we resolve this matter. *** Host Key Commands: https://www.meetingone.com/whitepapers/Audio_Host_Commands.pdf***
- resolved Sep 16, 2022, 10:42 PM UTC
This incident has been resolved.