MeetingOne experienced a major incident on September 16, 2022 affecting Online Account Management (OAM), lasting 3d 5h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 16, 2022, 04:59 PM UTC
We are currently investigating why call detail reports are not posting to the Online Account Management (OAM) system. All other features of OAM, like pulling Invoice CDRs and creating new audio rooms, are functional. MeetingOne values your business and is doing everything possible to resolve this issue. Thank you, MeetingOne Support Team [email protected] 888.523.8445
- resolved Sep 19, 2022, 10:46 PM UTC
Dear Valued MeetingOne Customer, Call detail report are now posting normally to OAM. We apologize for any inconvenience caused. MeetingOne values your business. Thank you, MeetingOne Support Team [email protected] 888.523.8445