MeetingOne incident

US Audio Integration with Adobe Connect and Click&Meet

Critical Resolved View vendor source →

MeetingOne experienced a critical incident on March 20, 2023 affecting Audio Integration with Adobe Connect and Click&Meet5, lasting 3h 16m. The incident has been resolved; the full update timeline is below.

Started
Mar 20, 2023, 06:16 PM UTC
Resolved
Mar 20, 2023, 09:32 PM UTC
Duration
3h 16m
Detected by Pingoru
Mar 20, 2023, 06:16 PM UTC

Affected components

Audio Integration with Adobe ConnectClick&Meet5

Update timeline

  1. investigating Mar 20, 2023, 06:16 PM UTC

    Valued MeetingOne Customer, This is a service interruption notification from the MeetingOne Support team. An issue impacting audio integration with Adobe Connect and Click&Meet has been discovered and is urgently being addressed. MeetingOne audio works alone and is not impacted. You may contact Customer Service at [email protected] or 1-888-523-8445 to reschedule any scheduled events or services. We will provide an additional notification when more information is available. MeetingOne values your business and is doing everything possible to resolve this issue.

  2. investigating Mar 20, 2023, 06:31 PM UTC

    Valued MeetingOne Customer, We have resolved the issue and you can now resume the use of Audio Integration with Adobe Connect or Click&Meet. Thank you for your patience as the issue was addressed. MeetingOne Support Team

  3. resolved Mar 20, 2023, 09:32 PM UTC

    This incident has been resolved.