MeetingOne experienced a major incident on March 23, 2023 affecting Audio Integration with Adobe Connect, lasting 1h. The incident has been resolved; the full update timeline is below.
Affected components
Audio Integration with Adobe Connect
Update timeline
- investigating Mar 23, 2023, 10:33 PM UTC
We are currently investigating a reported issue where some customers may be unable to start audio in their Adobe Connect room. We are looking into this with the highest priority and will provide an update as soon as possible.
- investigating Mar 23, 2023, 11:16 PM UTC
We need to perform an emergency restart of audio bridge at 5:20 PM MST today. Please connect again at 5:30 PM. We apologize for the inconvenience caused.
- resolved Mar 23, 2023, 11:33 PM UTC
This is issue has been resolved. We are very sorry for the inconvenience caused. We greatly value your business.