MeetingOne incident
MeetingOne Service Interruption Notice - US Conferencing
MeetingOne experienced a critical incident on August 26, 2024 affecting Audio Bridge and Audio Integration with Adobe Connect, lasting 3h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 26, 2024, 08:52 AM UTC
Valued MeetingOne Customer, This is a service interruption notification from the MeetingOne Support team. An issue with your MeetingOne Audio rooms not reachable and Adobe Connect Universal Voice Line not connecting has been discovered and is urgently being addressed. Our Operations Team is working to resolve the issue as quickly as possible. You may contact Customer Service at [email protected] or 1-888-523-8445 to reschedule any scheduled events or services. We will provide an additional notification when more information is available. MeetingOne values your business and is doing everything possible to resolve this issue. Thank you, MeetingOne Support Team [email protected] 888.523.8445
- investigating Aug 26, 2024, 11:20 AM UTC
We are continuing to investigate this issue.
- investigating Aug 26, 2024, 11:21 AM UTC
Valued MeetingOne Customer, Our Operations Support team has resolved the issue and you can now resume the use of our services. Thank you for your patience as we worked to resolve the issue. MeetingOne Support Team [email protected] 888.523.8445
- resolved Aug 26, 2024, 12:48 PM UTC
This incident has been resolved.