meetergo Outage History

Email delivery is fully restored and all queued messages have been delivered. No bookings or account data were affected at any point. Der E-Mail-Versand funktioniert wieder vollständig, alle wartenden Nachrichten wurden zugestellt. Buchungen und Kontodaten waren zu keinem Zeitpunkt betroffen.

The issue loading/logging into the meetergo web app is resolved. If you still see an error, hard-refresh (Cmd/Ctrl+Shift+R) or use a private window. Sorry for the disruption. Das Problem beim Laden/Einloggen der meetergo-Web-App ist behoben. Falls noch ein Fehler erscheint: hart neu laden (Cmd/Strg+Shift+R) oder privates Fenster nutzen. Bitte entschuldigt die Umstände.

Appointment booking and scheduling are operating normally again. The disruption was caused by a recent deployment, which we rolled back. No booking data was affected. Apologies for the interruption.

This incident has been resolved.

This incident has been resolved.

A configuration issue caused booking pages to temporarily display errors. The change was rolled back immediately and all systems are now stable. - Issue identified: Booking pages returning errors - Root cause: Misconfiguration deployment - Resolution: Immediate rollback - Current status: Fully operational Next Steps: We are investigating the root cause to prevent recurrence. We apologize for any inconvenience.

All services are now fully operational. Thank you for your patience during this brief interruption.

Between 11:17 and 11:28 today, some users experienced increased latency and slower response times when accessing our services. The issue has been fully resolved, and system performance has returned to normal. What Happened At 11:17, our monitoring systems detected elevated response times affecting a subset of users. During this period, affected users may have experienced: Slower page load times Delayed API responses General performance lag Resolution Our engineering team quickly identified the root cause and implemented a fix at 11:28. Service performance immediately returned to normal levels, and all systems are now operating smoothly. Next Steps We are reviewing this incident to implement additional measures to prevent similar occurrences in the future. We apologize for any inconvenience this may have caused and thank you for your patience. All services are now fully operational.

Duration: 1 hour 34 minutes Issue Summary: Our servers experienced high traffic conditions that resulted in service disruptions for some users. Affected users encountered difficulties with: Logging into the platform Loading meeting types Accessing workflows Viewing availability settings Resolution: We identified the root cause as insufficient server capacity during peak traffic. Our team immediately scaled our server infrastructure to handle the increased load. Service has been fully restored and all systems are now operating normally. Impact: During the incident period, a subset of users experienced intermittent access issues. Not all users were affected, but those who were may have experienced slow loading times or inability to access certain features. We apologize for any inconvenience this may have caused and have implemented additional monitoring to prevent similar issues in the future.Retry

This incident has been resolved.

A failed deployment caused a brief period of service unavailability. The issue was immediately identified, and the deployment was rolled back, restoring service within minutes.

This issue has now been resolved. The connection problems were caused by an error on Microsoft's side. We’ve implemented a workaround and confirmed that users are now able to reconnect successfully. The disconnects occurred due to unexpected errors from Microsoft’s calendar API. We’re taking additional steps to protect against similar issues in the future to ensure stable Outlook connections. If your Outlook connection was affected, you can now reconnect it via your meetergo profile. Be sure to select your preferred calendar in the sync dropdown, and everything should continue working as normal. Thanks for your understanding—we’re here if you need further support. More info: https://learn.microsoft.com/en-us/answers/questions/2279133/getting-500-response-errors-to-get-me-calendars-al