meetergo experienced a minor incident on June 18, 2025 affecting Microsoft Outlook & Office 365 and API, lasting 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 18, 2025, 09:48 AM UTC
We’re currently investigating an issue affecting Outlook connections. Some users are experiencing problems where their connection is lost and reconnecting does not work as expected.
- monitoring Jun 18, 2025, 10:07 AM UTC
A fix has been implemented and we are monitoring the results. If your Outlook connection was lost, please try to reconnect it now. If there are any more issues, please let us know in the support!
- resolved Jun 18, 2025, 10:20 AM UTC
This issue has now been resolved. The connection problems were caused by an error on Microsoft's side. We’ve implemented a workaround and confirmed that users are now able to reconnect successfully. The disconnects occurred due to unexpected errors from Microsoft’s calendar API. We’re taking additional steps to protect against similar issues in the future to ensure stable Outlook connections. If your Outlook connection was affected, you can now reconnect it via your meetergo profile. Be sure to select your preferred calendar in the sync dropdown, and everything should continue working as normal. Thanks for your understanding—we’re here if you need further support. More info: https://learn.microsoft.com/en-us/answers/questions/2279133/getting-500-response-errors-to-get-me-calendars-al