MealSuite experienced a critical incident on August 5, 2021 affecting MealSuite Touch and MealSuite, lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 05, 2021, 12:50 AM UTC
We have been notified that our primary internet service provider is experiencing an outage that will impact your ability to access MealSuite systems and applications. We are preparing to failover to our backup location in the coming hour if services are not restored. Impact: All MealSuite applications. We will continue to provide you updates as we learn more. System status can be checked at any time by visiting status.mealsuite.com or from the in app chat application.
- resolved Aug 05, 2021, 01:12 AM UTC
This incident has been resolved. System status can be checked at any time by visiting status.mealsuite.com or from the in app chat application.