MealSuite experienced a critical incident on August 19, 2021 affecting MealSuite Touch and MealSuite Point of Sale, lasting 13m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 19, 2021, 10:25 PM UTC
The MealSuite technical teams are investigating the inability to access the Touch and Point of Sale applications. Impacted Systems: Touch and Point of Sale We will continue to provide you updates as we progress through the investigation. System status can be checked at any time by visiting status.mealsuite.com or from the in app chat application.
- resolved Aug 19, 2021, 10:39 PM UTC
The MealSuite technical teams have resolved the inability to access the Touch and Point of Sale applications and will continue to monitor the situation. You may subscribe to our notification system to receive real time updates via text or email on all system operations by visiting status.mealsuite.com.