MealSuite experienced a major incident on November 9, 2021 affecting MealSuite Touch and MealSuite and 1 more component, lasting 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 09, 2021, 05:06 PM UTC
The MealSuite technical teams are investigating reports of slow performance and/or the occasional inability to log into the MealSuite applications. Impacted Systems: MealSuite, Touch and Point of Sale applications. Estimated Time of Resolution: Under investigation We will continue to provide you updates as we progress through the investigation. System status can be checked at any time by visiting status.mealsuite.com.
- investigating Nov 09, 2021, 05:11 PM UTC
We are continuing to investigate this issue.
- resolved Nov 09, 2021, 05:55 PM UTC
The MealSuite technical teams have resolved the slow performance and/or the occasional inability to log into the MealSuite applications. We will continue to monitor the status to prevent any future disruptions. You may subscribe to our notification system to receive real time updates via text or email on all system operations by visiting status.mealsuite.com.