MealSuite incident

MealSuite Support Notification

Major Resolved View vendor source →

MealSuite experienced a major incident on December 9, 2021 affecting MealSuite, lasting 41s. The incident has been resolved; the full update timeline is below.

Started
Dec 09, 2021, 07:18 PM UTC
Resolved
Dec 09, 2021, 07:19 PM UTC
Duration
41s
Detected by Pingoru
Dec 09, 2021, 07:18 PM UTC

Affected components

MealSuite

Update timeline

  1. investigating Dec 09, 2021, 07:11 PM UTC

    The MealSuite technical teams are investigating reports of the inability to log into the MealSuite and MyUSuite applications. Impacted Databases: MealSuite and MyUSuite, this excludes Synergy Tech Suite. Potentially Impacted Areas: Login Page We will continue to provide you updates as we progress through the investigation. System status can be checked at any time by visiting status.mealsuite.com.

  2. investigating Dec 10, 2021, 01:07 PM UTC

    This incident was resolved 12/9 at 1:18pm CST.

  3. resolved Dec 10, 2021, 01:08 PM UTC

    This incident has been resolved.