MealSuite experienced a critical incident on January 26, 2022 affecting MealSuite Touch and MealSuite and 1 more component, lasting 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 26, 2022, 12:33 PM UTC
The MealSuite technical teams are investigating the inability to access MealSuite applications. Impacted Databases: Core, Touch & Point of Sale applications. Potentially Impacted Areas: Login page Estimated Time of Resolution: Under investigation We will continue to provide you updates as we progress through the investigation. System status can be checked at any time by visiting status.mealsuite.com or from the in app chat application.
- resolved Jan 26, 2022, 01:02 PM UTC
The MealSuite technical teams have resolved the inability to log into the MealSuite applications. You may subscribe to our notification system to receive real time updates via text or email on all system operations by visiting status.mealsuite.com.