MealSuite experienced a major incident on November 9, 2022 affecting MealSuite Touch and MealSuite and 1 more component, lasting 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 09, 2022, 03:55 PM UTC
The MealSuite technical teams are investigating reports of the inability to access our of MealSuite Core, Touch and Point of Sale applications. This may impact your ability to access these systems. We will continue to provide you updates as we progress through the investigation. System status can be checked at any time by visiting status.mealsuite.com.
- identified Nov 09, 2022, 04:23 PM UTC
The MealSuite technical teams have resolved the inability to access Touch and Point of Sale. We are still working towards resolving the inability to access MealSuite Core. We will continue to provide you updates as we progress through the investigation. System status can be checked at any time by visiting status.mealsuite.com.
- resolved Nov 09, 2022, 04:24 PM UTC
The MealSuite technical teams have resolved the inability to access our Core, Touch and Point of Sale applications. You may subscribe to our notification system to receive real time updates via text or email on all system operations by visiting status.mealsuite.com.