MealSuite experienced a major incident on November 11, 2022 affecting MealSuite Touch and MealSuite and 1 more component, lasting 6m. The incident has been resolved; the full update timeline is below.
Affected components
MealSuite TouchMealSuiteMealSuite Point of Sale
Update timeline
- investigating Nov 11, 2022, 04:48 PM UTC
The MealSuite technical teams are investigating reports of the inability to access Synergy Core, which may impact your reports in Touch. We will continue to provide you updates as we progress through the investigation.
- resolved Nov 11, 2022, 04:54 PM UTC
The MealSuite technical teams have resolved the inability to access Synergy Core applications.