MealSuite experienced a minor incident on January 16, 2023 affecting MealSuite Touch and MealSuite Point of Sale, lasting 1h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 16, 2023, 05:10 PM UTC
The MealSuite technical teams are investigating reports of slow performance in our Touch and POS applications. We will continue to provide you updates as we progress through the investigation. System status can be checked at any time by visiting status.mealsuite.com.
- investigating Jan 16, 2023, 05:16 PM UTC
We are continuing to investigate this issue.
- investigating Jan 16, 2023, 05:51 PM UTC
The MealSuite technical teams are investigating reports of slow performance in our POS & Touch application, which may impact usability of these applications. We will continue to provide you updates as we progress through the investigation. System status can be checked at any time by visiting status.mealsuite.com.
- resolved Jan 16, 2023, 06:52 PM UTC
The MealSuite technical teams have resolved any issues the slow performance in our POS and Touch applications. You may subscribe to our notification system to receive real time updates via text or email on all system operations by visiting status.mealsuite.com.