MealSuite experienced a major incident on March 20, 2023 affecting MealSuite Touch and MealSuite and 1 more component, lasting 1h 45m. The incident has been resolved; the full update timeline is below.
Affected components
MealSuite TouchMealSuiteMealSuite Point of Sale
Update timeline
- investigating Mar 20, 2023, 02:10 PM UTC
The MealSuite technical teams are continuing to investigate and resolve reports of the inability to generate certain reports within our MealSuite Core application.
- investigating Mar 20, 2023, 02:57 PM UTC
We are continuing to investigate this issue.
- resolved Mar 20, 2023, 03:56 PM UTC
The MealSuite technical teams have resolved any issues with generating certain reports within our MealSuite Core application. You may subscribe to our notification system to receive real time updates via text or email on all system operations by visiting status.mealsuite.com.