MealSuite experienced a critical incident on July 25, 2023 affecting MealSuite, lasting 11m. The incident has been resolved; the full update timeline is below.
Affected components
MealSuite
Update timeline
- investigating Jul 25, 2023, 04:38 PM UTC
Date: July 25th 11:32 am CST The MealSuite technical teams are investigating reports of the inability to access our MealSuite Core system which may impact Touch and Point of Sale applications. We will continue to provide you updates as we progress through the investigation. System status can be checked at any time by visiting status.mealsuite.com.
- resolved Jul 25, 2023, 04:49 PM UTC
The MealSuite technical teams have resolved all issues within the Core system.