MealSuite incident

MealSuite Support Notification -Touch/POS Miscellaneous Issues

Minor Resolved View vendor source →

MealSuite experienced a minor incident on October 31, 2023 affecting MealSuite Touch and MealSuite Point of Sale, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Oct 31, 2023, 09:36 PM UTC
Resolved
Oct 31, 2023, 09:55 PM UTC
Duration
18m
Detected by Pingoru
Oct 31, 2023, 09:36 PM UTC

Affected components

MealSuite TouchMealSuite Point of Sale

Update timeline

  1. investigating Oct 31, 2023, 09:36 PM UTC

    The MealSuite technical teams working to resolve reports miscellaneous issues within our POS and/or Touch applications. Please note, this does not impact your ability to access our Core application. We will continue to provide you updates as we progress through the investigation and resolution. System status can be checked at any time by visiting status.mealsuite.com.

  2. resolved Oct 31, 2023, 09:55 PM UTC

    The MealSuite technical teams have resolved KMS screens and other miscellaneous issues within the Point of Sale and Touch applications.