MealSuite incident

MealSuite Support Notification

Minor Resolved View vendor source →

MealSuite experienced a minor incident on January 9, 2024 affecting MealSuite Touch and MealSuite and 1 more component, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2024, 12:53 PM UTC
Resolved
Jan 09, 2024, 02:05 PM UTC
Duration
1h 11m
Detected by Pingoru
Jan 09, 2024, 12:53 PM UTC

Affected components

MealSuite TouchMealSuiteMealSuite Point of Sale

Update timeline

  1. investigating Jan 09, 2024, 12:53 PM UTC

    The MealSuite technical teams are investigating reports of the inability to access the People Listing page for some customers in the Core system. We will continue to provide you updates as we progress through the investigation. System status can be checked at any time by visiting status.mealsuite.com. Thank you for your patience. -Team MealSuite

  2. resolved Jan 09, 2024, 02:05 PM UTC

    The MealSuite technical teams have resolved any issues accessing the People Listing page in Core applications. You may subscribe to our notification system to receive real time updates via text or email on all system operations by visiting status.mealsuite.com. Thank you, -Team MealSuite