MealSuite experienced a critical incident on February 27, 2024 affecting MealSuite Touch and MealSuite Point of Sale, lasting 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 27, 2024, 12:34 PM UTC
The MealSuite technical teams are investigating reports of the inability to access our POS and/or Touch applications. This does not impact your ability to access our Core application. We will continue to provide you updates as we progress through the investigation. System status can be checked at any time by visiting status.mealsuite.com.
- resolved Feb 27, 2024, 12:46 PM UTC
The MealSuite technical teams have resolved any issues accessing the Touch and/or POS applications. You may subscribe to our notification system to receive real time updates via text or email on all system operations by visiting status.mealsuite.com.