MealSuite experienced a minor incident on April 16, 2024 affecting MealSuite Touch and MealSuite Point of Sale, lasting 48m. The incident has been resolved; the full update timeline is below.
Affected components
MealSuite TouchMealSuite Point of Sale
Update timeline
- investigating Apr 16, 2024, 01:45 PM UTC
The MealSuite technical teams are investigating performance in Smart Service and POS systems. Our Core application should not be affected at this time.
- resolved Apr 16, 2024, 02:34 PM UTC
The MealSuite technical teams have resolved any issues the degraded performance in our Smart Service and POS applications, which may impact usability of these application(s). You may subscribe to our notification system to receive real time updates via text or email on all system operations by visiting status.mealsuite.com.