MealSuite experienced a major incident on May 6, 2024 affecting MealSuite Touch and MealSuite and 1 more component, lasting 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 06, 2024, 05:30 PM UTC
The MealSuite technical teams are investigating reports of the inability to access our Core application. This may impact your ability to access Core, as well as generate information in our Touch and POS applications. We will continue to provide you updates as we progress through the investigation. System status can be checked at any time by visiting status.mealsuite.com.
- resolved May 06, 2024, 05:37 PM UTC
The MealSuite technical teams have resolved any issues accessing the Synergy Core applications. You may subscribe to our notification system to receive real time updates via text or email on all system operations by visiting status.mealsuite.com.