MealSuite experienced a major incident on May 3, 2022 affecting MealSuite Touch and MealSuite and 1 more component, lasting 11m. The incident has been resolved; the full update timeline is below.
Affected components
MealSuite TouchMealSuiteMealSuite Point of Sale
Update timeline
- investigating May 03, 2022, 07:56 PM UTC
The MealSuite technical teams are investigating reports of the inability to access the MealSuite Core application, which may impact the ability to generate reports in Touch/POS. We will continue to provide you updates as we progress through the investigation. System status can be checked at any time by visiting status.mealsuite.com or from the in app chat application.
- resolved May 03, 2022, 08:08 PM UTC
Our technical teams have resolved the inability to access the MealSuite applications. System status can be checked at any time by visiting status.mealsuite.com.