MealSuite experienced a major incident on November 11, 2022 affecting MealSuite Touch and MealSuite and 1 more component, lasting 33m. The incident has been resolved; the full update timeline is below.
Affected components
MealSuite TouchMealSuiteMealSuite Point of Sale
Update timeline
- investigating Nov 11, 2022, 01:24 PM UTC
The MealSuite technical teams are investigating reports of the inability to generate reports in Core and Touch for Synergy applications.
- resolved Nov 11, 2022, 01:58 PM UTC
The MealSuite technical teams have resolved the inability to access or generate reports in our Synergy Core and Synergy Touch products.