MealSuite experienced a critical incident on June 25, 2024 affecting MealSuite Touch and MealSuite Point of Sale, lasting 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 25, 2024, 09:14 PM UTC
The MealSuite technical teams are investigating reports of inability to utilize our POS and/or Touch applications. This does not impact your ability to access our Core application. We will continue to provide you updates as we progress through the investigation. System status can be checked at any time by visiting status.mealsuite.com.
- resolved Jun 25, 2024, 09:58 PM UTC
The MealSuite technical teams have resolved all issues with the inability to place orders in Instant Ordering and POS but will monitor performance for the remainder of the evening to ensure no issues arise. Thank you for your patience.