MealSuite incident

MealSuite Support Notification

Major Resolved View vendor source →

MealSuite experienced a major incident on September 10, 2024 affecting MealSuite, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2024, 02:14 PM UTC
Resolved
Sep 10, 2024, 02:25 PM UTC
Duration
10m
Detected by Pingoru
Sep 10, 2024, 02:14 PM UTC

Affected components

MealSuite

Update timeline

  1. investigating Sep 10, 2024, 02:14 PM UTC

    The MealSuite technical teams are investigating reports of the inability to access our MealSuite Core application. This may impact your ability to access Core, as well as generate information in our Touch and POS applications. We will continue to provide you updates as we progress through the investigation. System status can be checked at any time by visiting status.mealsuite.com.

  2. resolved Sep 10, 2024, 02:25 PM UTC

    This incident has been resolved.