MealSuite incident

MealSuite Support Notification

Notice Resolved View vendor source →

MealSuite experienced a notice incident on February 8, 2025 affecting MealSuite, lasting 3h 17m. The incident has been resolved; the full update timeline is below.

Started
Feb 08, 2025, 11:49 AM UTC
Resolved
Feb 08, 2025, 03:07 PM UTC
Duration
3h 17m
Detected by Pingoru
Feb 08, 2025, 11:49 AM UTC

Affected components

MealSuite

Update timeline

  1. investigating Feb 08, 2025, 11:49 AM UTC

    The MealSuite technical teams are investigating reports of degraded performance in our Core application, which may impact usability of these application. We will continue to provide you updates as we progress through the investigation. System status can be checked at any time by visiting status.mealsuite.com.

  2. investigating Feb 08, 2025, 12:46 PM UTC

    The MealSuite technical teams are continuing to investigate reports of slowness with accessing and generating reports in our MealSuite Core application. This may impact your ability to access Core.

  3. resolved Feb 08, 2025, 03:07 PM UTC

    Time: 9:00 am CST The technical team at MealSuite has diligently worked to resolve all the issues that were impacting access & slowness with our MealSuite Core application. We truly appreciate your patience throughout this process. Thank you, Team MealSuite