MB connect line incident

Temporary connectivity issues

Major Resolved View vendor source →

MB connect line experienced a major incident on June 21, 2025 affecting mbCONNECT24 Europe V2, lasting 21h 44m. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2025, 09:45 PM UTC
Resolved
Jun 22, 2025, 07:30 PM UTC
Duration
21h 44m
Detected by Pingoru
Jun 21, 2025, 09:45 PM UTC

Affected components

mbCONNECT24 Europe V2

Update timeline

  1. monitoring Jun 22, 2025, 06:30 PM UTC

    We are experiencing temporary connectivity issues with our system, due to network issues on our hoster. The R&D team is informed and the situation is being investigated. Users of the system might have problems connecting to the system. We will keep you updated

  2. resolved Jun 23, 2025, 08:10 AM UTC

    This incident has been resolved. We experienced an error on our load balancing instance which caused the servers website to be not available. We identified the problem and fixed the issue. We apologize for any inconvenience this has caused