MB connect line incident

Temporary connectivity issues

Major Resolved View vendor source →

MB connect line experienced a major incident on October 16, 2023 affecting mbCONNECT24 Europe V2, lasting 4h 47m. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2023, 08:32 AM UTC
Resolved
Oct 16, 2023, 01:20 PM UTC
Duration
4h 47m
Detected by Pingoru
Oct 16, 2023, 08:32 AM UTC

Affected components

mbCONNECT24 Europe V2

Update timeline

  1. investigating Oct 16, 2023, 08:32 AM UTC

    We are experiencing temporary connectivity issues with our system. The R&D team is informed and the situation is being investigated. Users of the system might have problems connecting to the system. We will keep you updated

  2. monitoring Oct 16, 2023, 08:57 AM UTC

    The host that ran the RL/mbCONNECT24 Europe V2 server had a technical anomaly and was moved to another host. Devices that got disconnected in the progress are restoring their connection. While this happens connections to the server may occasionally not succeed.

  3. resolved Oct 16, 2023, 01:20 PM UTC

    This incident has been resolved.