MB connect line incident

Temporary connectivity issues

Major Resolved View vendor source →

MB connect line experienced a major incident on October 30, 2024 affecting mbCONNECT24 Europe V2 and mbCONNECT24 USA V2 and 1 more component, lasting 3h 21m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2024, 01:40 PM UTC
Resolved
Oct 30, 2024, 05:01 PM UTC
Duration
3h 21m
Detected by Pingoru
Oct 30, 2024, 01:40 PM UTC

Affected components

mbCONNECT24 Europe V2mbCONNECT24 USA V2mbCONNECT24 Australia V2mbCONNECT24 Asia V2mbCONNECT24 Europe V1

Update timeline

  1. investigating Oct 30, 2024, 01:40 PM UTC

    We are experiencing temporary connectivity issues with our system, due to network issues on our hoster. The R&D team is informed and the situation is being investigated. Users of the system might have problems connecting to the system. We will keep you updated

  2. monitoring Oct 30, 2024, 02:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 30, 2024, 05:01 PM UTC

    This incident has been resolved.