MB connect line Outage History

MB connect line is up right now

MB connect line had 9 outages in the last 2 years totaling 2531h 43m of downtime — averaging 0.4 incidents per month.

There were 9 MB connect line outages since July 11, 2024 totaling 2531h 43m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.mbconnectline.com

Major February 26, 2026

Temporary connectivity issues

Detected by Pingoru
Feb 26, 2026, 01:55 PM UTC
Resolved
Feb 26, 2026, 03:39 PM UTC
Duration
1h 44m
Affected: mbCONNECT24 Europe V2
Timeline · 5 updates
  1. identified Feb 26, 2026, 01:51 PM UTC

    We are experiencing temporary connectivity issues with our system. The R&D team is informed and the situation is being investigated. Users of the system might have problems connecting to the system. We will keep you updated

  2. identified Feb 26, 2026, 01:55 PM UTC

    We have found the reason for the issue and have implemented the fix. The system is recovering. Connections will be re-established shortly

  3. monitoring Feb 26, 2026, 02:33 PM UTC

    Connections are coming back in. However, the performance is still not fully back to normal. We continue monitoring the situation.

  4. monitoring Feb 26, 2026, 02:34 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Feb 26, 2026, 03:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 30, 2025

Connectivity issue

Detected by Pingoru
May 30, 2025, 04:27 PM UTC
Resolved
May 30, 2025, 03:30 PM UTC
Duration
—
Timeline · 1 update
  1. resolved May 30, 2025, 04:27 PM UTC

    We were experiencing a connectivity issue with our mbCONNECT24 EU V1 system, due to a host failure at our hosters data center. Our automatic failover stepped in and kept the downtime to a minimum, however, some connections were lost and had to re-connect again. The system is up and running again as usual.

Read the full incident report →

Critical October 30, 2024

Abnormal situtation automatically detected on: mbCONNECT24 USA V2

Detected by Pingoru
Oct 30, 2024, 01:37 PM UTC
Resolved
Oct 30, 2024, 02:05 PM UTC
Duration
27m
Affected: mbCONNECT24 USA V2
Timeline · 2 updates
  1. investigating Oct 30, 2024, 01:37 PM UTC

    This message was automatically generated by our monitoring system. The technical staff is now looking into the issue and will update this incident ASAP.

  2. resolved Oct 30, 2024, 02:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 30, 2024

Abnormal situtation automatically detected on: mbCONNECT24 Europe V1

Detected by Pingoru
Oct 30, 2024, 01:25 PM UTC
Resolved
Oct 30, 2024, 02:05 PM UTC
Duration
40m
Affected: mbCONNECT24 Europe V1
Timeline · 2 updates
  1. investigating Oct 30, 2024, 01:25 PM UTC

    This message was automatically generated by our monitoring system. The technical staff is now looking into the issue and will update this incident ASAP.

  2. resolved Oct 30, 2024, 02:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 19, 2024

Patchday: rsp.mbCONNECT24 V2 update to V2.16.3

Detected by Pingoru
Sep 19, 2024, 06:59 AM UTC
Resolved
Sep 19, 2024, 07:45 AM UTC
Duration
45m
Affected: mbCONNECT24 USA V2
Timeline · 2 updates
  1. investigating Sep 19, 2024, 06:59 AM UTC

    We will be undergoing scheduled maintenance on the 19.09.2024 The reason for the maintenance is the update of the server to the new firmware V2.16.3. During this time frame, the server will not be reachable and VPN connections won´t be possible. We recommend that you do not plan any operation during this time frame. After our maintenance operation, the server can be used again as usual. We apologize for any inconvenience this may cause.

  2. resolved Sep 19, 2024, 07:45 AM UTC

    Server is ready to use again, but we are still monitoring the results.

Read the full incident report →

Minor September 12, 2024

Unintentional disconnection of some devices

Detected by Pingoru
Sep 12, 2024, 12:25 PM UTC
Resolved
Sep 12, 2024, 02:23 PM UTC
Duration
1h 58m
Affected: mbCONNECT24 Europe V2
Timeline · 3 updates
  1. identified Sep 12, 2024, 12:25 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Sep 12, 2024, 12:27 PM UTC

    The devices reconnect to the portal and we monitor the results

  3. resolved Sep 12, 2024, 02:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 7, 2024

Non-scheduled maintenance: rsp.mbCONNECT24 V2

Detected by Pingoru
Sep 07, 2024, 10:11 PM UTC
Resolved
Sep 08, 2024, 10:30 AM UTC
Duration
12h 18m
Affected: mbCONNECT24 Europe V2
Timeline · 3 updates
  1. investigating Sep 07, 2024, 10:11 PM UTC

    We will be undergoing non-scheduled maintenance on the 08.09.2024 00:00 - 04:00 CEST The reason for the maintenance is the ongoing port check issues. During this time frame, the server will not be reachable and VPN connections won´t be possible. We recommend that you do not plan any operation during this time frame. After our maintenance operation, the server can be used again as usual. We apologize for any inconvenience this may cause.

  2. monitoring Sep 08, 2024, 12:19 AM UTC

    Maintenance has been completed and we are monitoring the results.

  3. resolved Sep 08, 2024, 10:30 AM UTC

    This incident has been resolved.

Read the full incident report →

Major September 6, 2024

Temporary port check issues

Detected by Pingoru
Sep 06, 2024, 04:46 PM UTC
Resolved
Dec 20, 2024, 10:31 AM UTC
Duration
104d 17h
Affected: mbCONNECT24 Europe V2
Timeline · 4 updates
  1. investigating Sep 06, 2024, 08:39 AM UTC

    We are experiencing port check issues with our system, the connection in general is not affected. The R&D team is informed and the situation is being investigated. Users of the system might have problems starting the mbDIALUP and login to the system. We will keep you updated

  2. identified Sep 06, 2024, 04:46 PM UTC

    We have identified the cause of the recent issue. Until the final resolution is in place, please use the workaround provided on the following page: >>> English: https://helpdesk.mbconnectline.com/en/907220-mbDIALUP-and-mbCHECK-have-recently-reported-a-closed-port-What-is-the-cause German: https://helpdesk.mbconnectline.com/301080-mbDIALUP-und-mbCHECK-melden-seit-kurzem-einen-geschlossenen-Port-was-ist-die-Ursache <<< Thank you for your understanding and patience.

  3. identified Sep 09, 2024, 10:31 AM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Dec 20, 2024, 10:31 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 11, 2024

Abnormal situtation automatically detected on: mbCONNECT24 Australia V2

Detected by Pingoru
Jul 11, 2024, 03:00 PM UTC
Resolved
Jul 11, 2024, 03:05 PM UTC
Duration
4m
Affected: mbCONNECT24 Australia V2
Timeline · 2 updates
  1. investigating Jul 11, 2024, 03:00 PM UTC

    This message was automatically generated by our monitoring system. The technical staff is now looking into the issue and will update this incident ASAP.

  2. resolved Jul 11, 2024, 03:05 PM UTC

    This incident has been resolved.

Read the full incident report →