Maze experienced a minor incident on July 16, 2026 affecting AI Moderated Studies, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 16, 2026, 01:06 PM UTC
Status: Investigating We are currently investigating an issue where some users may be unable to preview and start AI Moderated conversations. Our Engineering team is actively working to identify the root cause and restore full functionality. We will provide further updates as more information becomes available. Affected components AI Moderated Studies (Partial outage)
- resolved Jul 16, 2026, 01:57 PM UTC
Status: Resolved The issue affecting AI Moderated conversations has been resolved. Our Engineering team identified the root cause and implemented a fix. AI Moderated conversations should now be starting normally. Thank you for your patience while we worked to resolve this issue. Affected components AI Moderated Studies (Operational)