Maze incident

The 'Get started' button loads indefinitely on Android browsers when the unmoderated study contains a prototype block

Minor Resolved View vendor source →

Maze experienced a minor incident on February 18, 2026 affecting Android, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 18, 2026, 02:44 PM UTC
Resolved
Feb 18, 2026, 02:44 PM UTC
Duration
—
Detected by Pingoru
Feb 18, 2026, 02:44 PM UTC

Affected components

Android

Update timeline

  1. investigating Feb 18, 2026, 12:55 AM UTC

    Status: Investigating We're currently investigating an issue where the 'Get started' button loads indefinitely on Android browsers when the unmoderated study contains a prototype block. Affected components Android (Partial outage)

  2. monitoring Feb 18, 2026, 03:04 AM UTC

    Status: Monitoring We've released a fix, and the test should now load correctly on Android browsers. Affected components Android (Partial outage)

  3. resolved Feb 18, 2026, 02:44 PM UTC

    Status: Resolved This issue is now resolved. Thank you for your patience while we worked towards a fix. Affected components Android (Operational)