Maze incident

Issues placing participant panel orders

Minor Resolved View vendor source →
Started
Feb 23, 2026, 09:37 PM UTC
Resolved
Feb 23, 2026, 09:37 PM UTC
Duration
Detected by Pingoru
Feb 23, 2026, 09:37 PM UTC

Affected components

Prolific

Update timeline

  1. investigating Feb 23, 2026, 07:45 PM UTC

    Status: Investigating We're currently observing issues with panel orders not being created within our provider, Prolific. We are investigating the root cause. Thank you for your patience while we work towards a resolution. Affected components Prolific (Full outage)

  2. monitoring Feb 23, 2026, 09:15 PM UTC

    Status: Monitoring A fix has been implemented and we are currently monitoring. Panel orders should now be processed successfully. Please re-submit any orders that might have failed during the incident. Affected components Prolific (Full outage)

  3. resolved Feb 23, 2026, 09:37 PM UTC

    Status: Resolved This issue is now resolved. Panel orders can be submitted and created as expected. Affected components Prolific (Operational)

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