Clip recordings are not displaying in results

Update timeline

1. investigating Mar 18, 2026, 05:38 PM UTC

   Status: Investigating We're currently experiencing issues with Clips recordings not displaying in results. Our team is investigating to determine the root cause. Our apologies for the disruption this has caused. Affected components Desktop (Partial outage) Mobile (Partial outage)

2. identified Mar 18, 2026, 06:23 PM UTC

   Status: Identified We've identified the root cause of the issue and are working towards a fix. Thank you for your continued patience. Affected components Desktop (Partial outage) Mobile (Partial outage)

3. monitoring Mar 18, 2026, 08:04 PM UTC

   Status: Monitoring We've implemented a fix and Clips recordings should begin to process and appear in results as expected. We're monitoring the processing of the recordings and will provide another update once it's fully resolved. Affected components Desktop (Partial outage) Mobile (Partial outage)

4. resolved Mar 18, 2026, 08:49 PM UTC

   Status: Resolved The backlog of Clips recordings have been processed and the system is operating normally Affected components Desktop (Operational) Mobile (Operational)