Maze incident

In-app prompt will not show on our customers website

Minor Resolved View vendor source →
Started
Apr 09, 2026, 11:49 AM UTC
Resolved
Apr 09, 2026, 11:49 AM UTC
Duration
Detected by Pingoru
Apr 09, 2026, 11:49 AM UTC

Affected components

Prompts

Update timeline

  1. investigating Apr 09, 2026, 11:23 AM UTC

    Status: Investigating We are currently investigating an issue where the in-app prompt is not appearing on customer websites as expected. Our engineering team is actively working to identify the root cause and implement a fix. We will provide an update as soon as more information is available. Thank you for your patience! Affected components Prompts (Degraded performance)

  2. resolved Apr 09, 2026, 11:49 AM UTC

    Status: Resolved The incident has been resolved. We have restored full functionality and are continuing to monitor the system. We appreciate your patience while we worked on this. Affected components Prompts (Operational)

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