Maze incident
In-app prompt will not show on our customers website
Maze experienced a minor incident on April 9, 2026 affecting Prompts, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 09, 2026, 11:23 AM UTC
Status: Investigating We are currently investigating an issue where the in-app prompt is not appearing on customer websites as expected. Our engineering team is actively working to identify the root cause and implement a fix. We will provide an update as soon as more information is available. Thank you for your patience! Affected components Prompts (Degraded performance)
- resolved Apr 09, 2026, 11:49 AM UTC
Status: Resolved The incident has been resolved. We have restored full functionality and are continuing to monitor the system. We appreciate your patience while we worked on this. Affected components Prompts (Operational)