Affected components
Update timeline
- investigating Apr 22, 2026, 03:28 PM UTC
Status: Investigating We're currently experiencing issues with observers unable to join moderated interview studies. Observers are met with a loading screen and the video stream does not start. We'll provide more updates as soon as possible. Affected components Interview Studies (Partial outage)
- monitoring Apr 22, 2026, 04:10 PM UTC
Status: Monitoring We've implemented a fix and observers should now be able to join moderated interview studies as expected. We'll continue to the monitor the issue. Affected components Interview Studies (Partial outage)
- resolved Apr 22, 2026, 04:48 PM UTC
Status: Resolved The issue is now resolved. Observers should be able to join and access moderated interview studies as expected. Affected components Interview Studies (Operational)
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