Maze incident
Delays in transcript generation on unmoderated studies
Maze experienced a minor incident on June 17, 2026 affecting Mobile and Desktop, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 17, 2026, 06:43 PM UTC
Status: Investigating We're currently investigating an issue with delays in transcripts being generated on unmoderated study sessions that contain Clips audio. Our apologies for the disruption this caused. We'll continue to provide updates as soon as possible. Affected components Desktop (Degraded performance) Mobile (Degraded performance)
- monitoring Jun 17, 2026, 08:03 PM UTC
Status: Monitoring We've implemented a fix for this issue. Transcripts on unmoderated studies should now generate as expected. We're continuing to monitor the fix. Affected components Desktop (Degraded performance) Mobile (Degraded performance)
- resolved Jun 17, 2026, 09:01 PM UTC
Status: Resolved This issue is now resolved. Thank you for your patience while we worked towards a fix. Affected components Mobile (Operational) Desktop (Operational)