Matterport incident

Degradation of multiple Matterport services

Notice Resolved View vendor source →

Matterport experienced a notice incident on February 3, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2026, 11:30 PM UTC
Resolved
Feb 03, 2026, 11:30 PM UTC
Duration
—
Detected by Pingoru
Feb 03, 2026, 11:30 PM UTC

Update timeline

  1. resolved Feb 04, 2026, 01:12 AM UTC

    An issue with underlying storage for a critical data store caused upstream failures with multiple Matterport services, including Showcase, Workshop, API, and Discover. Additional resources were provisioned to support this data store, after which point services began to automatically recover. Matteport services are now at full operating capacity. We are evaluating any data in flight that may have been impacted by the outage.