Matillion experienced a critical incident on June 13, 2025 affecting Hub, lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
Hub
Update timeline
- investigating Jun 13, 2025, 08:04 AM UTC
We are aware of an issue where customers are unable to select their account when logging in or when trying to switch between accounts. Direct links to an account are still operational, and all scheduled pipelines are unaffected.
- identified Jun 13, 2025, 08:05 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Jun 13, 2025, 08:24 AM UTC
This incident has been resolved.