Matillion incident

Scheduler Service: Schedules that have been created for any pipeline that is within a folder in the last 4 days may not be executing when the scheduled time occurs.

Minor Resolved View vendor source →

Matillion experienced a minor incident on November 16, 2024 affecting Scheduler and Scheduler, lasting 4h 55m. The incident has been resolved; the full update timeline is below.

Started
Nov 16, 2024, 08:30 AM UTC
Resolved
Nov 16, 2024, 01:26 PM UTC
Duration
4h 55m
Detected by Pingoru
Nov 16, 2024, 08:30 AM UTC

Affected components

SchedulerScheduler

Update timeline

  1. investigating Nov 16, 2024, 08:30 AM UTC

    We are currently investigating this issue.

  2. identified Nov 16, 2024, 10:38 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 16, 2024, 12:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Nov 16, 2024, 12:58 PM UTC

    Please note that schedules created between 12-Nov 15:00 and now will need to be edited to reselect the pipeline (you should now see the subfolders). Any new schedules created moving forward will work fine. Existing schedules were never impacted.

  5. resolved Nov 16, 2024, 01:26 PM UTC

    This incident has been resolved.